April 2017 Newsletter

Improving Customer Experience with Microsoft Dynamics 365 Voice of the Customer

A superior customer experience has become one of the leading differentiators in earning the business of today’s customer.  Customer experience is about designing your processes for the purpose of meeting or exceeding customer expectations, thereby, increasing customer satisfaction, loyalty and advocacy. Voice of the Customer is a Dynamics 365 feature that helps you capture feedback regarding your products and services, so you can use that vital information to build and maintain a strong customer experience program. Read the blog…

For More Information…

Vision 2017

Attend Vision 2017, AKA’s annual conference on May 5th at the Microsoft Technology Center in Times Square. Join the AKA team, solutions partners, and clients for a full day of networking, insights, tips—and an exciting look at Microsoft Dynamics 365.


Vision Keynote Speaker:

Alysa Taylor, Microsoft Business Applications & Industry General Manager

Alysa has been with Microsoft since 2004, serving in various leadership roles in sales and marketing strategy across various lines of business, including Platform & Tools as well as the US Cloud & Enterprise Business Marketing Group. In this position, she was responsible for the US business, marketing, and operations across the cloud and infrastructure portfolio of products, including Windows Server, Azure, System Center, SQL, Enterprise Mobility and Visual Studio.

Upcoming Events

In Case You Missed It

Watch the webcast recordings from our Microsoft Dynamics 365 Deep Dive Series:

Did You Know

If you have even 1 license of Dynamics 365, Voice of the Customer is included in your subscription!




By | 2017-10-20T18:49:19+00:00 April 18th, 2017|Newsletters|Comments Off on April 2017 Newsletter
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Contributor: AKA Enterprise Solutions

AKA is comprised of professionals with deep experience in business, technology, and their respective industries. Our team members regularly share their knowledge and expertise through blog articles. We hope you find them helpful, and we welcome your comments.