Does Your ERP System Work Well With Others?
No matter how flexible your ERP system is there may still be certain unsupported functions. While we do suggest speaking with a partner to fully understand the capabilities of your solution, it is also a good idea to choose a system that easily integrates with other line of business applications. Of course, your system needs to support your business needs and address pains that are relevant to your industry. Applications that work with your ERP system such as CRM, collaboration and analytical tools help your understanding of operations which is the first step in improving your business processes. However, if these applications do not integrate with the system you choose you run the risk of duplicating data entry and incurring additional maintenance costs.
One of the perks of a Microsoft Dynamics Business Solution is that web services and the Microsoft .NET framework ease the integration with applications not built on Microsoft platforms. Another bonus is that your organization most likely uses other Microsoft software – Microsoft Office, Outlook, Microsoft Dynamics CRM. Microsoft Dynamics ERP solutions have the same user interface and work with these products. If you happen to be a small to medium business growing out of managing your books with Excel you will already be comfortable using your new system. In addition to the Microsoft suite of products, there is a global community of Microsoft partners and independent software vendors with products built to enhance specific industry needs.
Ease of use is another aspect to consider when choosing a system to manage your business. This sounds pretty obvious, but take the time to examine “ease of use” from these different perspectives:
Individual user experience – Your business management solution must be user friendly. As stated above, user adoption and productivity rise if it is intuitive and familiar.
Applicable across the business – If your ERP system is consistent across all of your operations, meaning it extends productivity benefits to departments such as sales, manufacturing and accounting, everyone’s job becomes easier.
Cloud-based options – Deployment flexibility provides easier upgrades, troubleshooting and scaling. If you can offload some of the operations tied to an on-premise-only deployment, your company can focus on growing rather than on system maintenance.
System compatibility is key to ease of use. Each application might be easy to use but if they do not integrate properly with existing systems, assuming you keep them, you won’t gain productivity. In order to realize the benefits of your business management solution, you need to consider how well it works with other systems and technology your company already uses.